Legal notice
Legal Notice
This website, www.shoponcedear.com (the “Website”), is operated under the registered business name ONCE DEAR (“Once Dear”, “we”, “us” or “our”).
Business Name: ONCE DEAR
Website: www.shoponcedear.com
Email: info@shoponcedear.com
Country of Operation: Australia
By accessing or using this Website, you acknowledge the following legal notices and disclosures.
Independent Reseller
Once Dear is an independent seller and reseller specialising in pre-owned, pre-loved and vintage luxury goods.
Unless expressly stated otherwise, Once Dear is not affiliated, associated, authorised, endorsed by, sponsored by or officially connected with any of the designers, manufacturers or brands whose products may be offered, referenced or displayed on this Website.
Any reference to a brand, designer or manufacturer is made solely for the purpose of accurately identifying and describing the products offered for sale.
Trademarks & Brand Ownership
All trademarks, trade names, brand names, logos, product names and other intellectual property belonging to third-party brands remain the property of their respective owners.
The use of third-party brand names or trademarks on this Website does not imply any affiliation, sponsorship, endorsement or commercial relationship between Once Dear and the respective trademark owner.
Once Dear claims no ownership of third-party trademarks or other intellectual property except where expressly stated.
Authenticity
Once Dear is committed to offering authentic luxury goods.
Items may be assessed using our own review processes, available provenance and/or independent third-party authentication services where appropriate.
Where an item is accompanied by a third-party certificate of authenticity, the relevant authentication provider may be identified in the product listing.
Once Dear’s use of an independent authentication service does not imply that the authentication provider endorses, sponsors or is affiliated with Once Dear unless expressly stated otherwise.
Any authenticity representations made by Once Dear are subject to applicable Australian consumer protection laws.
Pre-Owned & Vintage Goods
Unless expressly described otherwise, products sold by Once Dear may be pre-owned, pre-loved or vintage.
As a result, items may display characteristics consistent with previous ownership, use, age or storage, including wear, marks, scratches, creasing, discolouration, hardware wear, odour, patina or other imperfections.
Once Dear aims to provide accurate product descriptions, condition reports and photographs so customers can reasonably assess an item’s condition before purchasing.
However, due to the nature of pre-owned and vintage goods, minor signs of wear or imperfections may not always be individually photographed or specifically identified.
Customers should carefully review all available photographs, descriptions, measurements and condition information before making a purchase.
Product Photographs & Colour Representation
We aim to display our products as accurately as reasonably possible.
However, colours and other visual characteristics may appear differently depending on lighting, photography, screen settings and the device used to view the Website.
Product photographs form part of the item’s condition information and customers are encouraged to review all available images before purchasing.
Measurements
Measurements provided in product listings are approximate unless expressly stated otherwise.
Minor variations may occur depending on the method and location of measurement.
Website Content
Once Dear takes reasonable care to ensure information published on this Website is accurate and current.
However, information may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, measurements or other Website content.
Where an error is identified, Once Dear may correct or update the relevant information, subject to applicable law and any rights a customer may have in relation to an existing transaction.
Product Availability
Due to the unique nature of pre-owned and vintage goods, many items offered by Once Dear are one-of-a-kind and may only be available in a single quantity.
An item being displayed on the Website does not necessarily guarantee its continued availability.
Where an item becomes unavailable after an order has been submitted, Once Dear will contact the customer and handle the order in accordance with applicable law.
Pricing
Unless otherwise stated, prices displayed on the Website are in Australian Dollars (AUD).
Additional shipping, insurance, customs duties, taxes or other applicable charges may apply depending on the order and delivery destination.
Any applicable charges will be handled in accordance with our relevant policies and the information provided during the transaction.
Third-Party Services & Links
This Website may contain links to or integrate services provided by third parties, including payment providers, shipping providers, authentication services and social media platforms.
Once Dear does not own or control independent third-party websites and services and is not responsible for their content, availability, privacy practices or separate terms of use.
Use of third-party services may be subject to the respective provider’s terms and policies.
Intellectual Property of Once Dear
Unless otherwise stated, the original content created and owned by Once Dear, including our branding, original photographs, written product descriptions, graphics, Website content and other original materials, is owned by or licensed to Once Dear and is protected by applicable intellectual property laws.
Our original content may not be reproduced, copied, republished, distributed or commercially used without prior written permission from Once Dear, except where permitted by law.
Limitation of Liability
To the maximum extent permitted by applicable law, Once Dear is not responsible for losses arising solely from circumstances outside our reasonable control.
Nothing in this Legal Notice, or elsewhere on this Website, is intended to exclude, restrict or modify any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified.
Australian Consumer Law
Our goods and services come with rights and guarantees that may apply under the Australian Consumer Law.
Nothing contained in this Legal Notice or any other Once Dear policy is intended to exclude, restrict or modify rights or remedies available to consumers under the Australian Consumer Law where those rights or remedies cannot lawfully be excluded.
Other Policies
This Legal Notice should be read together with Once Dear’s other applicable policies and terms, including our:
- Terms of Service
- Privacy Policy
- Returns & Refunds Policy
- Shipping Policy
- Personal Sourcing Policy
- Consignment Terms and/or Consignment Agreement, where applicable
If there is an inconsistency between this Legal Notice and rights or obligations imposed by applicable law, the applicable law will prevail.
Changes to This Legal Notice
Once Dear may update this Legal Notice from time to time to reflect changes to our business, Website, practices or applicable legal requirements.
The latest version will be published on this Website with an updated “Last Updated” date.
Contact
If you have any questions regarding this Legal Notice, please contact:
ONCE DEAR
Website: www.shoponcedear.com
Email: info@shoponcedear.com
Australia