THE CONCIERGE
A personalised service for the pieces you’re looking for, and the ones you’re ready to let go.
Beyond the Collection
Private Sourcing
Looking for something you haven’t found in our current collection?
Our Private Sourcing service is designed for those searching for a particular pre-loved or vintage luxury piece. Whether it’s a specific bag, a hard-to-find colour or style, an archival piece, or simply something you’ve had your eye on for a while, we’d be happy to help with the search.
Share as much information as you can with us—including the brand, style or model, preferred colour, condition, budget, and any reference photos you may have. From there, we’ll use our network and trusted sources to look for options that best match what you’re searching for.
Every piece we consider is carefully reviewed before being presented to you, with condition, authenticity and overall value taken into consideration.
Start Your Search
To submit a sourcing request, simply reach out to us at info@shoponcedear.com or send us a DM on Instagram (@shoponcedear).
Tell us what you’re looking for, and we’ll take it from there.
Please note that sourcing is subject to availability, and while we’ll always do our best to find the right piece, we cannot guarantee that every request can be fulfilled. Pricing and timeframes will vary depending on the rarity, condition and availability of the item.
Consign With Us
Have a luxury piece you’re ready to part with?
Our Consign With Us service offers a simple and considered way to find a new home for pieces that were once part of your own collection. From designer handbags and accessories to special vintage finds, we take care of the selling process so you don’t have to.
To get started, tell us a little about the piece you’d like to consign. We recommend including the brand, style or model, approximate year of purchase, condition, inclusions such as the original box, dust bag, receipt or authenticity documentation, and clear photos of the item.
Once we receive your submission, we’ll review the piece and let you know whether it is suitable for the Once Dear collection. If accepted, we’ll discuss the proposed selling price, consignment terms and applicable fees with you before proceeding.
From there, Once Dear takes care of thoughtfully presenting your piece to its next owner—from photography and listing to marketing, customer enquiries and the sale itself.
Submit Your Piece
If you have something you’d like us to consider, reach out to us at info@shoponcedear.com or send us a DM on Instagram (@shoponcedear).
Send us the details and photos of your piece, and we’ll guide you through the next steps.
Please note that all consignment submissions are subject to review and acceptance by Once Dear. Submission of an item does not guarantee that it will be accepted for consignment. Applicable commission, pricing, payment arrangements and other terms will be provided and agreed upon before your item is consigned.